
Claire Donovan
Founding Partner, Strategy and Growth
Eleven years with an international consultancy in London and Singapore. Retail and consumer goods.
Strategy, operations and digital transformation
Raffles Place, Singapore Since 2012
Since 2012, Vektor Partners has worked with manufacturers, retailers, logistics operators and financial services firms across Southeast Asia on strategy, operations and digital transformation. Every engagement starts by agreeing the three or four numbers we will track together.
18% reduction in operating cost
00Fourteen years in numbers
These figures come from measurements we make with our clients' finance teams twelve months after each project closes.
01Sectors we work in
Half of our consultants have held management roles in these sectors. We know shift rosters, end-of-season stock and dock schedules from the floor, not from a desk.
Precision engineering, electronics, packaging and food manufacturers: line productivity, energy, scrap and planning.
Store networks, inventory and category management, pricing, and joint planning for online and stores.
Warehouse layout, pick productivity, route planning and fleet utilisation.
Trade finance, leasing and insurance broking: simpler processes, digital onboarding and a leaner cost base.
02Service areas
Most projects start in one area and grow into a second. The same team stays with you from start to finish.
We use data to settle where to grow, with which products and with what resources. Every number that reaches the board can be traced back to its source.
From the production line to the warehouse, from the store stockroom to the contact centre, we measure and remove losses where the work happens. We do not scale up until a pilot has delivered.
We simplify the process before choosing the technology, then bring in the right systems in the right order. We do not resell software, so our advice on selection stays independent.
We build the structure, roles and decision rights that will carry a new strategy. We often work alongside family businesses as the founder hands over to the next generation.
03Case studies
We keep our clients' names confidential, not their numbers. Each case shows twelve months of the measures agreed at the start of the project.
8 case studies
04In our clients' words
05Our approach
The measures we agree in the first week stay the same until the end. At the close of each step we look at the same scorecard and decide the next step together.
We measure the real size of the problem on the floor, in the data and in conversations with your teams. This is where we agree the measures to track.
We put the options on the table with their cost, risk and impact, and prioritise them with your leadership team.
We test on one line, one group of stores or one warehouse, and compare the result against the baseline.
We take what works to other sites, train your internal team and track the measures every week.
We hand over a way of working that your team owns, then measure the results again at six and twelve months.
06Leadership
Our partners spend at least one day a week on site on every project. The person across the table at your first meeting is the person who will lead the engagement.

Founding Partner, Strategy and Growth
Eleven years with an international consultancy in London and Singapore. Retail and consumer goods.

Founding Partner, Operations
Plant manager in automotive components, then fourteen years in operations consulting. Lean practitioner and trainer.

Partner, Digital Transformation
More than sixty ERP and data implementations. System selection for logistics and financial services firms.

Partner, Organisation and Talent
Governance and succession in family businesses. MSc in organisational psychology.
07Insights
We share what we learn on projects without naming clients. Once a year we publish a productivity report on mid-sized manufacturers in the region.
08Careers
In your first year you will work on projects in at least three sectors. Every consultant is paired with a partner for their development, and everyone has an annual learning budget.
8 open roles
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10Office and contact