
Dr. Hannah Mercer, DVM
Founder · Internal medicine
At home: a 14-year-old tabby and a rescue mutt
24/7 emergency lineNights, weekends and holidays, a vet is on site.
(206) 555-0199Ballard, Seattle · Since 2013
We are a four-vet team focused on cats and dogs. Before we do anything, we explain what we plan to do, why, and what it will cost. The only thing we rush is the emergency line.
We opened as a two-room practice on Market Street. Today we are one block over, with our own surgery suite and in-house lab.
2013
the year we opened in Ballard
4
veterinarians and a support team of six
11,800+
cats and dogs in our records
24/7
emergency line, with a vet on site
Services
Click a service to see how it works, how long it takes, what it starts at and how to prepare for the visit.
Vaccine and parasite planner
Choose a species and an age, and we will list the vaccines, deworming and flea and tick care for that stage, plus what comes next.
This list is general information. Schedules vary with breed, lifestyle and health history, so please check with your veterinarian.
Our vets
Each of us has a focus, and all of us can read your pet's file. For the first visit, you choose who you would like to see.

Founder · Internal medicine
At home: a 14-year-old tabby and a rescue mutt

Surgery and orthopedics
At home: a three-legged golden named Tripod

Dentistry · Anesthesia
At home: two cats, one of them one-eyed

Feline medicine · Behavior
At home: three cats, all adopted
Clinic tour
01 / 04
Dogs wait in the lounge to the left of the entrance, cats in a quiet room behind a glass door. The cat room has high shelves for carriers and a pheromone diffuser.
Non-slip, heated tables. Plenty of our smaller patients get examined on the floor, on a lap or in their own carrier instead. The table is optional.
The surgery suite has full anesthesia monitoring, and separate cat and dog recovery wards sit on the same floor. Overnight patients stay in view of the night team.
On Saturday mornings we introduce puppies to the clinic: hopping on the table, stepping on the scale, collecting treats. Knowing the place before the first shot makes it much easier.
Pet parents
4.8640 Google reviews

We brought Olive in at 2 AM, sure she had swallowed something. The overnight vet showed us the X-ray first, then explained why she suggested waiting. By morning it had passed on its own, no surgery needed. They stayed calm even when we didn't.
We did all of Biscuit's puppy shots here. They texted a reminder before every dose, and his record never fell behind.
Marcus K.Biscuit · Labrador, 7 monthsPepper is 14 and has kidney disease. Dr. Collins puts each new set of lab results next to the last one, so we actually understand what changed.
Before Mochi's dental cleaning they walked us through the bloodwork and anesthesia step by step. The estimate was in writing up front, no surprises.
Sam A.Mochi · Pomeranian, 9Pet care guide
Short pieces written by our vets. They will not diagnose anything, but they will help you arrive at your next visit better prepared.
FAQ
Don't see your question? Give us a call. Quick questions never need an appointment.
(206) 555-0148Call our emergency line first. While you are on the way, the vet gets ready and can talk you through first steps if needed. If you suspect poisoning, bring the packaging with you and do not try to make your pet vomit on your own.
Yes, and we will see you as soon as there is a gap. Booked patients come first, and emergencies always go to the front of the line. Calling ahead helps cut your wait.
A wellness exam is $78. Vaccines, tests and procedures are extra; we give you a written estimate and wait for your OK before anything is done. We accept cash and all major cards.
For cats and small-breed dogs we usually talk about 5-6 months. For large breeds we may suggest waiting longer for joint development. We decide together, based on breed, sex and health.
Leave the carrier out in the living room for a few days before the visit, door open, with a familiar blanket inside. Top-loading carriers make things easier, and covering the carrier with a towel in the car calms most cats.
We provide itemized invoices and medical records for any insurer. You pay at the clinic and get reimbursed according to your policy.
Book online
Fill in the form and we will call within 30 minutes during opening hours to confirm the time. On your first visit, please bring any vaccine records and past lab results.
We will call within 30 minutes during opening hours to confirm the time.
Contact and hours
Opening hours
| Monday - Friday | 8:00 AM - 8:00 PM |
|---|---|
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 4:00 PM |
| Emergency line | 24 hours, 7 days |